According to the Mediators Institute of Ireland, Mediation is a process in which an independent, neutral Mediator assists two or more disputing parties in resolving the dispute in a collaborative, consensual manner.

• a form of ADR (Alternative Dispute Resolution).
• a way of resolving disputes.
• a process in which the Mediator assists the parties to negotiate a settlement.
• a process of collaboration, not conflict.
• a transformative, empowering process.
• safe, respectful and voluntary.
• constantly consultative – nothing happens without your input.
• a process which invites an open mind.

• already resolved disputes exactly like yours.
• a proven track record in achieving fantastic results in a wide range of situations.
• a structure to identify issues and deal with differences.
• a timetable, agreed with the parties, designed to meet their needs.
• the flexibility to find dynamic and creative solutions when needed.
• the potential to resolve any dispute.

• be applied to virtually any situation where two or more parties have differences they cannot resolve themselves.
• involve just two parties or several or many participants.
• resolve simple, single issue disputes or complex, multifaceted disputes.
• be applied to commercial, legal, community, workplace and family disputes.
• resolve even a difficult dispute in a short space of time.
• involve the parties meeting directly but doesn’t have to.

• a substitute for legal advice – that’s what lawyers are for.
• a way of receiving counselling – that’s what counsellors and psychologists are for.